“We were worried that we would not meet the criteria but eQuality has worked hard at encouraging us and helping us to meet the process’s needs… The style of approach has been very facilitative. Very flexible… Excellent comprehensive support”

Recipient of eQuality Award


Do you want to attract more business to your service?

Do you know whether your service is effectively reaching LGBT+ people?

Do you want to have an ‘organisational health check’ to look at your LGBT+ practice?

eQuality works with mainstream service providers across the UK. Through eQuality, you can access consultancy support, training and assessment tools which can help ensure you are providing the best possible service to LGBT+ people.

See which organisations have already taken advantage of the support on offer by clicking here.


Self-Assessment —See where your organisation currently stands in relation to LGBT+ inclusion. The self-assessment covers a range of areas in the organisation, including: policy; links and referrals; communications; feedback; management and leadership; and staff/volunteer support.

Support with Planning —You will look at each section of the assessment process, to produce SMARTR action plans for how you develop, or to evidence how you meet the criteria.

Evidencing Change —Having looked at all the criteria and made your SMARTR Action Plans, you will now implement these plans meaning you will be in a position to evidence that you meet the set criteria in the quality standards.

Available Support

Training covers a range of topical issues, such as:

  • Legal context
  • Historical context
  • Values and beliefs
  • Language and terms
  • Understanding ‘heteronormativity’
  • Personal leadership 
  • Developing action plans/ next steps for LGBT+ equality in your organisation

Consultancy support is available to help you develop and review your LGBT+ practice and strategy. We can work with you to develop and implement an action plan to ensure you effectively reach LGBT+ people.

Purchasing Training and Consultancy

For more information about training and consultancy support, why not get in touch now?  send an email, or complete the contact form here.

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